Vercel Incident Runbook
Prerequisites
- •Access to Vercel dashboard and status page
- •kubectl access to production cluster
- •Prometheus/Grafana access
- •Communication channels (Slack, PagerDuty)
Instructions
Step 1: Quick Triage
Run the triage commands to identify the issue source.
Step 2: Follow Decision Tree
Determine if the issue is Vercel-side or internal.
Step 3: Execute Immediate Actions
Apply the appropriate remediation for the error type.
Step 4: Communicate Status
Update internal and external stakeholders.
Output
- •Issue identified and categorized
- •Remediation applied
- •Stakeholders notified
- •Evidence collected for postmortem
Error Handling
See {baseDir}/references/errors.md for comprehensive error handling.
Examples
See {baseDir}/references/examples.md for detailed examples.