AgentSkillsCN

retellai-debug-bundle

收集 Retell AI 调试证据，用于支持工单与故障排除。 在遇到持续性问题、准备支持工单或收集 Retell AI 问题的诊断信息时使用。 可通过诸如“retellai 调试”、“retellai 支持包”、“收集 retellai 日志”、“retellai 诊断”等短语触发。

SKILL.md
--- frontmatter
name: retellai-debug-bundle
description: |
  Collect Retell AI debug evidence for support tickets and troubleshooting.
  Use when encountering persistent issues, preparing support tickets,
  or collecting diagnostic information for Retell AI problems.
  Trigger with phrases like "retellai debug", "retellai support bundle",
  "collect retellai logs", "retellai diagnostic".
allowed-tools: Read, Bash(grep:*), Bash(curl:*), Bash(tar:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>

Retell AI Debug Bundle

Overview

Collect all necessary diagnostic information for Retell AI support tickets.

Prerequisites

  • •Retell AI SDK installed
  • •Access to application logs
  • •Permission to collect environment info

Instructions

Step 1: Create Debug Bundle Script

bash
#!/bin/bash
# retellai-debug-bundle.sh

BUNDLE_DIR="retellai-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"

echo "=== Retell AI Debug Bundle ===" > "$BUNDLE_DIR/summary.txt"
echo "Generated: $(date)" >> "$BUNDLE_DIR/summary.txt"

Step 2: Collect Environment Info

bash
# Environment info
echo "--- Environment ---" >> "$BUNDLE_DIR/summary.txt"
node --version >> "$BUNDLE_DIR/summary.txt" 2>&1
npm --version >> "$BUNDLE_DIR/summary.txt" 2>&1
echo "RETELLAI_API_KEY: ${RETELLAI_API_KEY:+[SET]}" >> "$BUNDLE_DIR/summary.txt"

Step 3: Gather SDK and Logs

bash
# SDK version
npm list @retellai/sdk 2>/dev/null >> "$BUNDLE_DIR/summary.txt"

# Recent logs (redacted)
grep -i "retellai" ~/.npm/_logs/*.log 2>/dev/null | tail -50 >> "$BUNDLE_DIR/logs.txt"

# Configuration (redacted - secrets masked)
echo "--- Config (redacted) ---" >> "$BUNDLE_DIR/summary.txt"
cat .env 2>/dev/null | sed 's/=.*/=***REDACTED***/' >> "$BUNDLE_DIR/config-redacted.txt"

# Network connectivity test
echo "--- Network Test ---" >> "$BUNDLE_DIR/summary.txt"
echo -n "API Health: " >> "$BUNDLE_DIR/summary.txt"
curl -s -o /dev/null -w "%{http_code}" https://api.retellai.com/health >> "$BUNDLE_DIR/summary.txt"
echo "" >> "$BUNDLE_DIR/summary.txt"

Step 4: Package Bundle

bash
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
echo "Bundle created: $BUNDLE_DIR.tar.gz"

Output

  • •retellai-debug-YYYYMMDD-HHMMSS.tar.gz archive containing:
    • •summary.txt - Environment and SDK info
    • •logs.txt - Recent redacted logs
    • •config-redacted.txt - Configuration (secrets removed)

Error Handling

ItemPurposeIncluded
Environment versionsCompatibility check✓
SDK versionVersion-specific bugs✓
Error logs (redacted)Root cause analysis✓
Config (redacted)Configuration issues✓
Network testConnectivity issues✓

Examples

Sensitive Data Handling

ALWAYS REDACT:

  • •API keys and tokens
  • •Passwords and secrets
  • •PII (emails, names, IDs)

Safe to Include:

  • •Error messages
  • •Stack traces (redacted)
  • •SDK/runtime versions

Submit to Support

  1. •Create bundle: bash retellai-debug-bundle.sh
  2. •Review for sensitive data
  3. •Upload to Retell AI support portal

Resources

Next Steps

For rate limit issues, see retellai-rate-limits.