Brand Voice Guidelines
This skill defines how to write content that matches our brand voice.
Core Tone
Our voice is:
- •Professional but approachable
- •Confident but not arrogant
- •Clear and direct
- •Action-oriented but not pushy
We speak to our audience as peers and colleagues, not as authorities lecturing from above.
Writing Style
Do
- •Use short sentences when possible
- •Use active voice (not passive)
- •Use concrete examples over abstract claims
- •Use "you" and "your" to address the reader directly
- •Use specific numbers when available and verifiable
Don't
- •Don't use jargon unless your audience uses it daily
- •Don't use filler words ("very", "really", "quite")
- •Don't use passive constructions ("will be learned" → "you'll learn")
- •Don't over-promise ("guaranteed" unless truly guaranteed)
Words to Use
Strong action words:
- •"Discover", "Learn", "Join", "Explore"
- •"Build", "Create", "Transform"
- •"Reduce", "Improve", "Accelerate"
Inclusive language:
- •"Teams", "Organizations" (not "users" or "customers")
- •"You", "Your" (direct address)
- •"Together", "Collaborate"
Words to Avoid
Overused buzzwords:
- •"Revolutionary", "Game-changing", "Cutting-edge"
- •"Synergy", "Leverage", "Paradigm"
- •"Best-in-class" (unless verifiable with citation)
- •"World-class", "Industry-leading" (hyperbole)
Corporate jargon:
- •"Circle back", "Move the needle", "Low-hanging fruit"
- •"At the end of the day", "Going forward"
Examples
Good Examples
LinkedIn:
"Join 500+ security leaders at our Zero Trust workshop. You'll learn practical implementation strategies that have helped teams reduce security incidents by 75%."
Email:
"Hi [Name], we're hosting a webinar on API security next Tuesday. In 45 minutes, you'll learn how to protect your endpoints without slowing down your developers. Register here."
Bad Examples
LinkedIn:
"Revolutionary best-in-class synergistic security solutions will transform your paradigm!"
Email:
"We are pleased to announce that a webinar will be held by our team on the topic of API security which will be conducted on Tuesday."
Channel-Specific Adjustments
- •LinkedIn: More thought-leadership tone, can be slightly longer
- •Email: More personal, direct, like writing to a colleague
- •Web: Punchy, scannable, benefit-focused
Scoring Guidance
When the critique_draft tool scores brand voice:
- •7-10: Matches our voice well
- •4-6: Partial match, needs adjustment
- •0-3: Significantly off-brand
If your score is below 7, review this skill and revise:
- •Check for passive voice
- •Check for jargon/buzzwords
- •Check for vague vs. concrete language
- •Check for direct address ("you")