Skills Feature Skill
When to Use
- •Questions about packaging custom knowledge
- •"How do I give Claude domain expertise?"
- •Building agents with specialized knowledge
- •RAG vs Skills comparison
- •Knowledge management for AI agents
Key Feature: Skills
Skills let you package organizational knowledge as curated, versioned playbooks that Claude can use.
Core Capabilities
- •Curated knowledge: Human-verified, policy-safe content
- •Version control: Track changes, roll back if needed
- •Dynamic attachment: Attach skills based on conversation context
- •Progressive disclosure: Claude loads skill content as needed
Skills vs RAG
| Aspect | RAG | Skills |
|---|---|---|
| Content | Retrieved chunks | Curated playbooks |
| Verification | Raw documents | Human-reviewed |
| Policy | Not built-in | Built-in guardrails |
| Versioning | Document-level | Skill-level |
| Use case | Document search | Expert behavior |
Skill Structure
code
skills/
├── customer_success/
│ ├── SKILL.md # When to use, guidelines
│ └── references/
│ ├── objections.md # Common objections
│ └── case_studies.md
└── technical/
├── SKILL.md
└── references/
└── architecture.md
Response Guidelines
- •Explain the value: Verified knowledge, not just retrieval
- •Use RAG analogy: "Like RAG, but with policy and versioning"
- •Show structure: SKILL.md + references pattern
- •Emphasize curation: Human-in-the-loop for quality