AgentSkillsCN

create-ticket

利用模板与知识引用，创建新的工单。

SKILL.md
--- frontmatter
name: create-ticket
description: "Creates new ticket with templates and knowledge refs"
user-invocable: true
allowed-tools: Read, Write, Bash, Task, AskUserQuestion

/create-ticket

Creates new ticket with templates and knowledge refs.

Progress Checklist

code
- [ ] Step 1: Auto-numbering with atomic acquisition
- [ ] Step 2: Confirm/modify TICKET_ID
- [ ] Step 3: Validate
- [ ] Step 4: Gather requirements
- [ ] Step 5: Parse requirements
- [ ] Step 6: Invoke ticket-writer
- [ ] Step 7: Output

Steps

  1. •

    Auto-numbering with atomic acquisition (if TICKET_ID not provided):

    bash
    node ~/.claude/scripts/next-ticket-id.js --atomic "$TICKETS_ON_CREATE"
    • •Uses mkdir atomicity to prevent race conditions
    • •Reads config from environment variables ($TICKETS_DIR, $TICKETS_PREFIX, $TICKETS_DIGITS) → GENERATED_ID
  2. •

    AskUserQuestion: confirm/modify TICKET_ID

  3. •

    Validate:

    • •Pattern check: starts with $TICKETS_PREFIX, correct digit count
    • •Duplicate check via ticket-reader list
    • •If invalid → error, retry
  4. •

    Gather requirements:

    • •If REQUIREMENTS provided in args → use it
    • •Else → AskUserQuestion for requirements
  5. •

    Parse requirements:

    • •Extract AC items
    • •Extract context
    • •Identify edge cases
  6. •

    Invoke ticket-writer:

    code
    OPERATION=create
TICKET_ID=$TICKET_ID
REQUIREMENTS=$REQUIREMENTS
    • •ticket-writer self-loads templates from ~/.claude/skills/create-ticket/templates/
    • •ticket-writer reads $TICKETS_ON_CREATE from environment
  7. •

    Output: TICKET_ID, TICKET_PATH, END