Value Tracking Skill
Ensure every major feature can prove measurable customer impact.
When to Use This Skill
- •User asks how to measure feature success
- •Need KPI definitions for new portal modules
- •Need instrumentation/event schema guidance
KPI Framework
- •Adoption: DAU/WAU, active teams, repeat usage
- •Effectiveness: completion rates, task success, error rates
- •Business impact: cycle time, deflection, quality, time saved
- •Cost: forecast vs actual platform usage/licensing
Workflow
- •Identify primary outcome for the feature.
- •Define leading + lagging KPIs.
- •Establish baseline and target.
- •Define required telemetry events.
- •Create dashboard/reporting cadence.
Output Template
- •Feature
- •Outcome hypothesis
- •KPIs (definition + formula)
- •Baseline/target
- •Telemetry events
- •Reporting cadence
- •Risks to measurement quality