VOC Search & Discovery

Answer questions about VOC data using these tools:

• •"What are customers asking for?" → list_themes sorted by priority_score
• •"What has [company] requested?" → search_companies to get the ID, then get_voc_analytics with group_by=theme, company_id=<id>
• •"Find items about [topic]" → search_voc_items or find_similar_voc_items
• •"What themes are trending?" → get_voc_analytics with group_by=theme, compare_prior=True
• •"Tell me about [theme]" → get_theme_details
• •"What calls mentioned [topic]?" → search_transcripts_semantic
• •"Show me the VOC dashboard" → Read the voc://dashboard resource

Use summarize_theme prompt for executive briefings on specific themes.