Internal Communications
Resources for writing internal communications including status reports, leadership updates, newsletters, FAQs, and incident reports.
Prerequisites
- •Understanding of company communication style
- •Access to relevant project/team context
- •Knowledge of audience and stakeholders
Instructions
- •
Identify Communication Type
- •3P updates (Progress, Plans, Problems)
- •Company newsletters
- •FAQ responses
- •Status reports
- •Leadership updates
- •Project updates
- •Incident reports
- •
Follow Format Guidelines
- •3P Updates: Progress (what's done), Plans (what's next), Problems (blockers)
- •Newsletters: Company-wide updates, achievements, announcements
- •FAQ: Clear Q&A format with concise answers
- •Status Reports: Metrics, milestones, timeline updates
- •
Tone and Style
- •Professional but accessible
- •Concise and scannable
- •Action-oriented where applicable
- •Appropriate level of detail for audience
- •
Structure
- •Clear headers and sections
- •Bullet points for easy scanning
- •Highlight key takeaways
- •Include next steps or calls to action
Error Handling
- •If communication type unclear, ask for clarification
- •If missing context, request necessary information
- •Adapt format to company-specific preferences
Notes
- •Keywords: 3P updates, company newsletter, weekly update, FAQs
- •Keep updates focused and relevant to audience
- •Include dates and attribution where appropriate
Source: anthropics/skills