AgentSkillsCN

flag-urgent

将高优先级的邮件或反馈项目标记为需立即人工审核。在邮件紧急程度为“高”或“关键”，或当邮件中包含法律/合规/合同相关内容时，无论置信度评分如何，均应标记为需人工审核。

SKILL.md
--- frontmatter
name: flag-urgent
description: Flag a high-priority email or feedback item for immediate human review. Use when urgency is High or Critical, or when an email contains legal/compliance/contractual content regardless of confidence score.
tools:
  - flag_email_for_review
user-invokable: true
version: 1.0.0

Flag Urgent

Purpose

Immediately escalate a message to a human reviewer when it requires urgent attention that cannot be deferred to normal review cycles.

Escalation Triggers (any one is sufficient)

  • •Email confidence score is below the configured threshold
  • •Email subject or inferred content involves: legal, contract, compliance, GDPR, pricing, SLA
  • •Feedback urgency assessed as High or Critical
  • •Sender appears to be a high-value or at-risk client
  • •Ambiguous intent that could be misinterpreted with significant consequences

Instructions

  1. •Call flag_email_for_review with:
    • •The message ID
    • •A specific, concise escalation reason (e.g., "legal keyword detected", "confidence 0.62 < 0.80")
  2. •The tool will notify the operator via the configured alert channel
  3. •Record the action in the task log with status "Escalated"
  4. •Do NOT attempt to generate or send any response

Expected Output

Confirmation that the flag was raised and the alert was dispatched.