AgentSkillsCN

outbound-call

通过ElevenLabs语音客服与Twilio实现外呼电话服务

SKILL.md
--- frontmatter
name: outbound-call
description: Make outbound phone calls via ElevenLabs voice agent and Twilio
metadata:
  clawdbot:
    requires:
      env:
        - ELEVENLABS_API_KEY
        - ELEVENLABS_AGENT_ID
        - ELEVENLABS_PHONE_NUMBER_ID
    primaryEnv: ELEVENLABS_API_KEY

Outbound Call

Source code and setup guide: github.com/humanjesse/hostinger-openclaw-guides

Place outbound phone calls using the ElevenLabs voice agent with Twilio. The voice agent on the call uses OpenClaw as its brain — same as inbound calls.

When to use

When the user asks you to:

  • •Call someone or phone someone
  • •Make a phone call
  • •Dial a number
  • •Ring someone
  • •Place a call to a number

How to use

Run the call script with a phone number in E.164 format:

bash
python3 skills/outbound-call/call.py +1XXXXXXXXXX

With an optional custom first message (what the agent says when the recipient picks up):

bash
python3 skills/outbound-call/call.py +1XXXXXXXXXX "Hi John, I'm calling about your appointment tomorrow."

With optional call context (passed as a dynamic variable to the agent):

bash
python3 skills/outbound-call/call.py +1XXXXXXXXXX "Hi, this is a quick follow-up call." "Customer requested callback about billing issue #4521"

Phone number format

  • •US numbers: +1 followed by 10 digits, e.g., +15551234567
  • •If the user gives a number like 555-123-4567 or (555) 123-4567, reformat it to +15551234567
  • •Always confirm the formatted number with the user before placing the call

Rules

  • •ALWAYS confirm the phone number with the user before placing a call
  • •NEVER place a call without explicit user consent
  • •Report the result back to the user (conversation ID on success, error details on failure)
  • •If the call fails, explain the error and suggest fixes