name: zendesk description: "Manage Zendesk Support — tickets, users, organizations, and search via the REST API." metadata: {"thinkfleetbot":{"emoji":"🎟️","requires":{"bins":["curl","jq"],"env":["ZENDESK_SUBDOMAIN","ZENDESK_EMAIL","ZENDESK_API_TOKEN"]}}}

Zendesk

Name: zendesk
Rating: 76
Author: ThinkfleetAI

Manage tickets, users, and organizations.

Environment Variables

•ZENDESK_SUBDOMAIN - Subdomain (e.g. mycompany)
•ZENDESK_EMAIL - Agent email
•ZENDESK_API_TOKEN - API token

List tickets

bash

curl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
  "https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets?per_page=10" | jq '.tickets[] | {id, subject, status, priority}'

Create ticket

bash

curl -s -X POST -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
  -H "Content-Type: application/json" \
  "https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets" \
  -d '{"ticket":{"subject":"Issue","description":"Details","priority":"normal"}}' | jq '.ticket | {id, subject}'

Search

bash

curl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
  "https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/search?query=type:ticket%20status:open" | jq '.results[] | {id, subject, status}'

Notes

•Always confirm before creating or updating tickets.