AgentSkillsCN

automated-support-architect

直接从源代码与需求中生成高质量的用户支持资产（常见问题解答、故障排除指南、聊天机器人知识）。弥合开发者与最终用户之间的沟通鸿沟。

SKILL.md
--- frontmatter
name: automated-support-architect
description: Generates high-quality user support assets (FAQs, Troubleshooting Guides, Chatbot Knowledge) directly from source code and requirements. Bridges the gap between developers and end-users.
status: implemented

Automated Support Architect

This skill transforms technical implementation details into helpful resources for end-users.

Capabilities

1. Support Asset Generation

  • •Analyzes requirements and code to generate "How-To" guides and FAQs.
  • •Creates structured knowledge bases for customer support chatbots.

2. Error Translation

  • •Translates technical error codes and stack traces into user-friendly troubleshooting steps.

Usage

  • •"Generate a troubleshooting guide for the new mobile checkout feature."
  • •"Build a support FAQ based on the latest API documentation and known edge cases."

Knowledge Protocol

  • •This skill adheres to the knowledge/orchestration/knowledge-protocol.md. It automatically integrates Public, Confidential (Company/Client), and Personal knowledge tiers, prioritizing the most specific secrets while ensuring no leaks to public outputs.