AgentSkillsCN

Human Comms

人工沟通

SKILL.md

Skill: Human Communication

PO is the sole interface between the AI team and human stakeholders. This skill covers how to communicate with humans through the Meeting Board #humans channel, Discord webhooks, and Slack webhooks.

Configuration

Environment VariableRequiredDescription
HUMAN_COMMS_TYPENo (default: meeting-board)Communication channel: meeting-board, discord, or slack
HUMAN_COMMS_WEBHOOK_URLOnly for discord/slackThe webhook URL for the external service
MEETING_BOARD_URLYesMeeting Board base URL (always needed for fallback)
MEETING_BOARD_TOKENYesPO's auth token for the Meeting Board

When to Use This Skill

  • •Initiative ticket arrives: A human created an initiative in TODO assigned to you. Acknowledge it and ask clarifying questions if needed.
  • •Clarification needed: The initiative description is vague or missing key details. Ask specific questions.
  • •Initiative decomposed: You have broken the initiative into Epics and Stories. Notify the human with the breakdown summary.
  • •Awaiting human response: A clarification was asked >24 hours ago with no reply. Send a reminder.
  • •Work completed: All child tickets from an initiative have reached completed. Notify the human.

Channel 1: Meeting Board #humans (Default / Fallback)

This is the default channel and the fallback for all external webhook failures. Messages posted here are visible on the Meeting Board dashboard.

Post a Message to #humans

bash
curl -s -X POST "${MEETING_BOARD_URL}/api/channels/humans/messages" \
  -H "Authorization: Bearer ${MEETING_BOARD_TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "body": "Your message here",
    "mentions": ["human"]
  }'

Read Recent #humans Messages

bash
curl -s -X GET "${MEETING_BOARD_URL}/api/channels/humans/messages?limit=20" \
  -H "Authorization: Bearer ${MEETING_BOARD_TOKEN}"

Channel 2: Discord Webhook

When HUMAN_COMMS_TYPE=discord, send messages to a Discord channel via webhook.

Send a Discord Message

bash
curl -s -X POST "${HUMAN_COMMS_WEBHOOK_URL}" \
  -H "Content-Type: application/json" \
  -d '{
    "username": "DevTeam PO",
    "content": "Your message here"
  }'

Send a Discord Embed (for structured updates)

bash
curl -s -X POST "${HUMAN_COMMS_WEBHOOK_URL}" \
  -H "Content-Type: application/json" \
  -d '{
    "username": "DevTeam PO",
    "embeds": [{
      "title": "Initiative Update: INIT-001",
      "description": "Your initiative has been decomposed into actionable work.",
      "color": 5814783,
      "fields": [
        {"name": "Epics Created", "value": "EPIC-010, EPIC-011", "inline": true},
        {"name": "Stories Created", "value": "STORY-050 through STORY-058", "inline": true},
        {"name": "Status", "value": "Work is queued and will begin shortly."}
      ]
    }]
  }'

Verify Discord Webhook Response

A successful Discord webhook returns HTTP 204 (No Content). Any other status code is a failure — fall back to Meeting Board.

Channel 3: Slack Incoming Webhook

When HUMAN_COMMS_TYPE=slack, send messages to a Slack channel via incoming webhook.

Send a Slack Message

bash
curl -s -X POST "${HUMAN_COMMS_WEBHOOK_URL}" \
  -H "Content-Type: application/json" \
  -d '{
    "text": "Your message here"
  }'

Send a Slack Block Kit Message (for structured updates)

bash
curl -s -X POST "${HUMAN_COMMS_WEBHOOK_URL}" \
  -H "Content-Type: application/json" \
  -d '{
    "blocks": [
      {
        "type": "header",
        "text": {"type": "plain_text", "text": "Initiative Update: INIT-001"}
      },
      {
        "type": "section",
        "text": {"type": "mrkdwn", "text": "Your initiative has been decomposed into actionable work.\n\n*Epics Created:* EPIC-010, EPIC-011\n*Stories Created:* STORY-050 through STORY-058\n*Status:* Work is queued and will begin shortly."}
      }
    ]
  }'

Verify Slack Webhook Response

A successful Slack webhook returns HTTP 200 with body ok. Any other response is a failure — fall back to Meeting Board.

Message Templates

Clarifying Questions (Initiative Needs More Detail)

code
[INIT-XXX] Initiative: "Title"

I have reviewed this initiative and need clarification before I can break it down into actionable work:

1. [Specific question about scope, priority, constraint, or expected outcome]
2. [Specific question]
3. [Specific question]

Please reply with answers so I can create the appropriate Epics and Stories. Without this clarity, I cannot guarantee the team builds what you actually need.

Initiative Acknowledgment (New Initiative Received)

code
[INIT-XXX] Initiative Received: "Title"

I have picked up your initiative. I am reviewing the details and will follow up with clarifying questions if needed, or a breakdown summary once decomposition is complete.

Expected turnaround: Next heartbeat cycle (within 15 minutes).

Breakdown Notification (Initiative Decomposed)

code
[INIT-XXX] Initiative Decomposed: "Title"

Your initiative has been broken down into the following work items:

Epic(s):
- EPIC-XXX: "Epic title"

Stories:
- STORY-XXX: "Story title" (assigned to @dev, priority: high)
- STORY-XXX: "Story title" (assigned to @dev, priority: medium)
- STORY-XXX: "Story title" (assigned to @dev, priority: medium)

All stories have acceptance criteria. The team will begin work in priority order. I will update you as items are completed.

Initiative ticket INIT-XXX is now closed.

24-Hour Reminder (Awaiting Human Response)

code
[INIT-XXX] Reminder: Awaiting Your Response

I asked clarifying questions on this initiative 24 hours ago and have not received a response. The initiative cannot be decomposed until these questions are answered:

1. [Original question 1]
2. [Original question 2]

Please respond when you can. The initiative remains in TODO until we have clarity.

Error Handling

  1. •Webhook returns non-2xx: Log the error. Fall back to Meeting Board #humans immediately. Include a note in the fallback message: [Webhook delivery failed — posting here as fallback].
  2. •Webhook times out (>10s): Treat as failure. Fall back to Meeting Board.
  3. •HUMAN_COMMS_WEBHOOK_URL is empty but type is discord/slack: Log a warning. Use Meeting Board as fallback. Do not crash.
  4. •Meeting Board is also down: Follow the standard Meeting Board outage procedure (retry with backoff, enter idle state). Do not attempt to work on initiatives while communication channels are unavailable.

Constraints

  • •PO-only skill: No other agent has human communication capabilities. If another agent needs human input, they post to #ad-hoc with @human and PO relays.
  • •One-way webhooks: Discord and Slack webhooks are fire-and-forget. Human responses come back through the Planning Board (comments on the initiative ticket), NOT through the webhook. Always check the initiative ticket for new comments — that is where human replies land.
  • •No sensitive data over external channels: Do not include API keys, credentials, internal URLs, or security findings in webhook messages. Keep external messages focused on business context. Technical details stay on the Meeting Board.