AgentSkillsCN

renewal-prep

为即将到来的续订做好准备。

SKILL.md
--- frontmatter
name: renewal-prep
description: Prepare for upcoming renewal
role_groups: [customer_success, sales]
jtbd: |
  Renewals sneak up and you're not prepared. This gathers account history and value 
  delivered, identifies expansion opportunities, flags risks or concerns, and creates 
  a renewal strategy so you maximize retention and growth.
time_investment: "20-30 minutes per renewal"

Purpose

Prepare comprehensive renewal strategy with value summary, risk mitigation, and expansion opportunities.

Usage

  • •/renewal-prep [account-name] - Prepare for specific account renewal

Steps

  1. •

    Gather account context:

    • •Contract value and terms
    • •Start date and renewal date
    • •Product usage and adoption
    • •Support history
  2. •

    Document value delivered:

    • •Key wins
    • •ROI metrics
    • •Problems solved
    • •Relationship strength
  3. •

    Identify expansion opportunities:

    • •Additional products/features
    • •More users/seats
    • •Upgraded tiers
  4. •

    Assess risks:

    • •Adoption issues
    • •Unresolved concerns
    • •Competitor activity
    • •Budget constraints
  5. •

    Create renewal strategy:

    • •Value narrative
    • •Pricing/packaging
    • •Risk mitigation
    • •Timeline

Output Format

markdown
# Renewal Prep: [Account]

**Current ARR:** $[Amount]
**Renewal date:** [Date] ([X] days away)
**Contract type:** [Terms]

## Value Delivered
- [Win 1]
- [Win 2]

## Expansion Opportunities
- [Opportunity] - Potential value: $[Amount]

## Risk Factors
- [Risk] - Mitigation: [Plan]

## Renewal Strategy
**Pricing:** [Recommendation]
**Timeline:** [Key dates]
**Next steps:** [Actions]