AgentSkillsCN

teacher-clarifications

处理教师提出的政策与流程澄清请求。

SKILL.md
--- frontmatter
name: teacher-clarifications
description: Handles Tier 1 policy and procedure clarification requests from teachers.
metadata:
  openclaw:
    requires:
      - binary: "python3"

Teacher Clarifications (Tier 1 — Full Auto)

Handle teacher questions about daycare policies, procedures, schedules, and operations.

When This Skill Activates

A teacher asks a question that is:

  • •About existing policy or procedure
  • •Answerable from stored operational knowledge
  • •Not requiring provider judgment or new decisions

Workflow

  1. •Receive classified request from intake router
  2. •Check if the answer is in known policy (see Policy Knowledge below)
  3. •If answerable: Respond directly to the teacher with the answer
  4. •If NOT answerable (requires provider decision): Escalate to ProviderConsole
bash
# Log the interaction
daycarectl case create --type "teacher_clarification" --tier 1 --boundary "teacher->provider" --summary "Teacher asked: <question>" --teacher-id "<id>" --agent-id "teacher-ops"

Policy Knowledge Base

These are standard daycare operational facts you can answer directly:

Schedule

  • •Daycare hours: 7:00 AM - 6:00 PM (Monday-Friday)
  • •Drop-off window: 7:00 AM - 9:00 AM
  • •Pickup window: 3:00 PM - 6:00 PM
  • •Nap time: 12:30 PM - 2:30 PM (toddlers), 1:00 PM - 3:00 PM (infants)
  • •Outdoor play: Weather permitting, minimum 30 minutes morning + afternoon

Activities

  • •Crafts and art projects: Pre-approved materials list in classroom binder
  • •Field trips: Require 2-week advance approval from provider
  • •Birthday celebrations: Allowed with advance notice, no homemade food (store-bought only)

Health & Safety

  • •Sick child policy: Fever 100.4°F+, vomiting, or diarrhea = must go home, 24hr symptom-free to return
  • •Medication: Only with written parent authorization on file
  • •Allergies: Always check child record before any food activity

Supplies

  • •Classroom supplies: Request through printing/materials skill
  • •Emergency supplies: Contact provider directly

Response Format

  • •Answer in Spanish (or match teacher's language)
  • •Be concise and specific
  • •If citing policy, mention where it comes from
  • •Always end with "¿Algo más?" or similar to keep the channel open

Escalation Criteria

If the question involves:

  • •A NEW policy decision → Escalate
  • •A parent-specific situation → Escalate
  • •Budget or purchasing decisions → Escalate
  • •Staffing concerns → Escalate