Early Pickup Request Intake + Confirm (Tier 1 — Full Auto)

Handle parent requests to pick up their child earlier than the standard pickup window.

When This Skill Activates

A parent messages about picking up their child early.

Required Information

Field	Required	Example
Child	Yes	"Sofia"
Pickup time	Yes	"a las 2", "at 2pm", "después del almuerzo"
Who is picking up	If not the parent themselves	"mi mamá", "grandma Maria"
Date	Yes (default: today)	"hoy"

Workflow

•Parse the message for child, time, date, and pickup person
•Resolve child from parent record
•If someone other than parent is picking up: Check authorized_pickups list
•Create case for tracking
•Send confirmation to parent
•Queue notification to teacher about early pickup

bash

# Get parent and child info
daycarectl parent find --handle "<sender>"
daycarectl child get --id "<child_id>"

# Check authorized pickups (if third party)
# The authorized_pickups field in child record has the list

# Create case
daycarectl case create \
  --type "early_pickup" \
  --tier 1 \
  --priority "HIGH" \
  --urgency "same_day" \
  --boundary "parent->provider" \
  --child-id "<child_id>" \
  --parent-id "<parent_id>" \
  --summary "Early pickup: <child_name> at <time> by <who>" \
  --details '{"pickup_time":"14:00","picked_up_by":"parent","date":"2026-02-10"}' \
  --agent-id "parent-ops"

Response Templates

Confirmed — Parent Picking Up (Spanish)

code

Perfecto, [nombre_padre]. Queda anotado que recoges a [nombre_niño] hoy a las [hora].
La maestra estará informada. ¡Nos vemos!

Confirmed — Authorized Person (Spanish)

code

Recibido. [nombre_persona] está en la lista autorizada de [nombre_niño].
Anotado para recogerlo/a hoy a las [hora]. La maestra estará informada.

NOT Authorized — Escalate (Spanish)

code

[nombre_padre], [nombre_persona] no aparece en la lista de personas autorizadas para recoger a [nombre_niño].
Voy a verificar con la directora. Te confirmo en breve.

Confirmed (English)

code

All set, [parent_name]. [child_name]'s early pickup at [time] is noted.
The teacher will be informed. See you then!

Authorization Check

If the person picking up is NOT the parent:

•Check child.authorized_pickups for name match
•If found → proceed with confirmation
•If NOT found → escalate to provider (Tier 2 behavior for this edge case)

bash

# Escalate unauthorized pickup
daycarectl case create \
  --type "early_pickup" \
  --tier 2 \
  --priority "URGENT" \
  --boundary "parent->provider" \
  --summary "UNAUTHORIZED pickup person: <person> for <child>" \
  --agent-id "parent-ops"