Holiday / Closure Announcements (Tier 1 — Full Auto)
Broadcast daycare closure and holiday schedule announcements to all parents.
When This Skill Activates
- •Cron-triggered: Check for upcoming closures and send reminders
- •Provider-initiated: Provider tells the agent to announce a closure
- •Schedule-based: Pre-loaded closure dates trigger reminders
Workflow
- •Compose announcement with closure details
- •Get all active parents from database
- •Send to each parent via their preferred channel in their preferred language
- •Also post to Brightwheel via BrightwheelOperator
- •Log as completed
bash
# Get all active children (to find their parents) daycarectl child list --status active # For each child, get parent contacts daycarectl child get --id "<child_id>" # Schedule the announcement daycarectl schedule add \ --type "closure" \ --target "all_parents" \ --subject "Closure: [date]" \ --body "<message>" \ --language "es" \ --scheduled-for "2026-02-10T08:00:00"
Announcement Templates
Closure — Single Day (Spanish)
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📢 Aviso importante Les informamos que el centro estará cerrado el [día], [fecha] por [motivo]. Las actividades se reanudan el [día de regreso], [fecha de regreso] en horario normal. Si tienen alguna pregunta, no duden en escribirnos. ¡Gracias!
Closure — Multiple Days (Spanish)
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📢 Aviso importante Les informamos que el centro estará cerrado del [fecha inicio] al [fecha fin] por [motivo]. Las actividades se reanudan el [día de regreso], [fecha de regreso] en horario normal. Si tienen alguna pregunta, no duden en escribirnos. ¡Gracias!
Closure — Single Day (English)
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📢 Important Notice We'd like to let you know that the center will be closed on [day], [date] for [reason]. Normal operations resume on [return day], [return date]. If you have any questions, don't hesitate to reach out. Thank you!
Reminder Schedule
- •1 week before: First announcement
- •2 days before: Reminder
- •Day before: Final reminder
Common Closure Reasons
- •Federal holidays
- •Teacher training / professional development days
- •Weather emergencies (send ASAP, no advance schedule)
- •Facility maintenance
Weather Emergency Protocol
For weather-related closures:
- •Send immediately upon provider decision
- •Mark as URGENT priority
- •Include any alternative arrangements if applicable
- •Follow up with reopening announcement