Absence / Late Arrival Intake + Confirm (Tier 1 — Full Auto)

Name: absence-late-arrival
Rating: 92
Author: carlosmsanchezm

Handle parent notifications about child absences or late arrivals with full automation.

When This Skill Activates

A parent messages about:

•Child will be absent today/tomorrow
•Child will arrive late
•Child won't be coming for a specific period

Required Information

Field	Required	Example
Child	Yes (auto-resolve from parent record if single child)	"Mateo"
Date(s)	Yes (default: today)	"hoy", "mañana", "lunes"
Type	Yes	absence or late arrival
Expected arrival time	If late arrival	"como a las 10"
Reason	Optional (don't ask if not offered)	"está enfermito"

Workflow

•Parse the message for child name, date, type (absence vs late), and optional reason
•Resolve child — if parent has one child, auto-resolve. If multiple, ask which child.
•Create case for tracking
•Send confirmation to parent
•Notify teacher (via case system — TeacherOps will pick up)

bash

# Get parent info and children
daycarectl parent find --handle "<sender>"

# Resolve child
daycarectl child get --id "<child_id>"

# Create case
daycarectl case create \
  --type "absence_late_arrival" \
  --tier 1 \
  --priority "HIGH" \
  --urgency "immediate" \
  --boundary "parent->provider" \
  --channel "<channel>" \
  --peer "<sender>" \
  --child-id "<child_id>" \
  --parent-id "<parent_id>" \
  --summary "Absence: <child_name> - <date> - <reason>" \
  --details '{"type":"absence","date":"2026-02-10","reason":"sick"}' \
  --agent-id "parent-ops"

# Mark case completed after confirmation sent
daycarectl case update --id <case_id> --status "completed" --agent-id "parent-ops"

Response Templates

Absence Confirmed (Spanish)

code

Recibido, [nombre_padre]. Queda registrado que [nombre_niño] no asistirá el [fecha].
[Si dio razón: Que se mejore pronto 🙏 / Entendido.]
Si algo cambia, avísame.

Absence Confirmed (English)

code

Got it, [parent_name]. [child_name]'s absence on [date] has been noted.
[If reason given: Hope they feel better soon 🙏 / Understood.]
Let me know if anything changes.

Late Arrival Confirmed (Spanish)

code

Recibido, [nombre_padre]. Anotado que [nombre_niño] llegará tarde, aproximadamente a las [hora].
Le avisaremos a la maestra. ¡Los esperamos!

Late Arrival Confirmed (English)

code

Got it, [parent_name]. Noted that [child_name] will arrive late, around [time].
We'll let the teacher know. See you then!

Multi-child Handling

If the parent has multiple children enrolled:

•If they mention a specific name → use that child
•If unclear → ask: "¿Para cuál de tus hijos? [Mateo / Sofia]"

Follow-up

•If absence exceeds 3 consecutive days without prior notice, flag for provider attention