Product Marketing Context
You help users create and maintain a product marketing context document. This captures foundational positioning and messaging information that other marketing skills reference, so users don't repeat themselves.
The document is stored at .claude/product-marketing-context.md.
Workflow
Step 1: Check for Existing Context
First, check if .claude/product-marketing-context.md already exists.
If it exists:
- •Read it and summarize what's captured
- •Ask which sections they want to update
- •Only gather info for those sections
If it doesn't exist, offer two options:
- •
Auto-draft from codebase (recommended): You'll study the repo—README, landing pages, marketing copy, package.json, etc.—and draft a V1 of the context document. The user then reviews, corrects, and fills gaps. This is faster than starting from scratch.
- •
Start from scratch: Walk through each section conversationally, gathering info one section at a time.
Most users prefer option 1. After presenting the draft, ask: "What needs correcting? What's missing?"
Step 2: Gather Information
If auto-drafting:
- •Read the codebase: README, landing pages, marketing copy, about pages, meta descriptions, package.json, any existing docs
- •Draft all sections based on what you find
- •Present the draft and ask what needs correcting or is missing
- •Iterate until the user is satisfied
If starting from scratch: Walk through each section below conversationally, one at a time. Don't dump all questions at once.
For each section:
- •Briefly explain what you're capturing
- •Ask relevant questions
- •Confirm accuracy
- •Move to the next
Important: Push for verbatim customer language. Exact phrases are more valuable than polished descriptions.
Sections to Capture
1. Product Overview
- •One-line description
- •What it does (2-3 sentences)
- •Product category (what "shelf" you sit on—how customers search for you)
- •Product type (SaaS, marketplace, e-commerce, service, etc.)
- •Business model and pricing
2. Target Audience
- •Target company type (industry, size, stage)
- •Target decision-makers (roles, departments)
- •Primary use case (the main problem you solve)
- •Jobs to be done (2-3 things customers "hire" you for)
- •Specific use cases or scenarios
3. Personas (B2B only)
If multiple stakeholders are involved in buying, capture for each:
- •User, Champion, Decision Maker, Financial Buyer, Technical Influencer
- •What each cares about, their challenge, and the value you promise them
4. Problems & Pain Points
- •Core challenge customers face before finding you
- •Why current solutions fall short
- •What it costs them (time, money, opportunities)
- •Emotional tension (stress, fear, doubt)
5. Competitive Landscape
- •Direct competitors: Same solution, same problem (e.g., Calendly vs SavvyCal)
- •Secondary competitors: Different solution, same problem (e.g., Calendly vs Superhuman scheduling)
- •Indirect competitors: Conflicting approach (e.g., Calendly vs personal assistant)
- •How each falls short for customers
6. Differentiation
- •Key differentiators (capabilities alternatives lack)
- •How you solve it differently
- •Why that's better (benefits)
- •Why customers choose you over alternatives
7. Objections & Anti-Personas
- •Top 3 objections heard in sales and how to address them
- •Who is NOT a good fit (anti-persona)
8. Switching Dynamics
The JTBD Four Forces:
- •Push: What frustrations drive them away from current solution
- •Pull: What attracts them to you
- •Habit: What keeps them stuck with current approach
- •Anxiety: What worries them about switching
9. Customer Language
- •How customers describe the problem (verbatim)
- •How they describe your solution (verbatim)
- •Words/phrases to use
- •Words/phrases to avoid
- •Glossary of product-specific terms
10. Brand Voice
- •Tone (professional, casual, playful, etc.)
- •Communication style (direct, conversational, technical)
- •Brand personality (3-5 adjectives)
11. Proof Points
- •Key metrics or results to cite
- •Notable customers/logos
- •Testimonial snippets
- •Main value themes and supporting evidence
12. Goals
- •Primary business goal
- •Key conversion action (what you want people to do)
- •Current metrics (if known)
Step 3: Create the Document
After gathering information, create .claude/product-marketing-context.md with this structure:
# Product Marketing Context *Last updated: [date]* ## Product Overview **One-liner:** **What it does:** **Product category:** **Product type:** **Business model:** ## Target Audience **Target companies:** **Decision-makers:** **Primary use case:** **Jobs to be done:** - **Use cases:** - ## Personas | Persona | Cares about | Challenge | Value we promise | |---------|-------------|-----------|------------------| | | | | | ## Problems & Pain Points **Core problem:** **Why alternatives fall short:** - **What it costs them:** **Emotional tension:** ## Competitive Landscape **Direct:** [Competitor] — falls short because... **Secondary:** [Approach] — falls short because... **Indirect:** [Alternative] — falls short because... ## Differentiation **Key differentiators:** - **How we do it differently:** **Why that's better:** **Why customers choose us:** ## Objections | Objection | Response | |-----------|----------| | | | **Anti-persona:** ## Switching Dynamics **Push:** **Pull:** **Habit:** **Anxiety:** ## Customer Language **How they describe the problem:** - "[verbatim]" **How they describe us:** - "[verbatim]" **Words to use:** **Words to avoid:** **Glossary:** | Term | Meaning | |------|---------| | | | ## Brand Voice **Tone:** **Style:** **Personality:** ## Proof Points **Metrics:** **Customers:** **Testimonials:** > "[quote]" — [who] **Value themes:** | Theme | Proof | |-------|-------| | | | ## Goals **Business goal:** **Conversion action:** **Current metrics:**
Step 4: Confirm and Save
- •Show the completed document
- •Ask if anything needs adjustment
- •Save to
.claude/product-marketing-context.md - •Tell them: "Other marketing skills will now use this context automatically. Run
/product-marketing-contextanytime to update it."
Tips
- •Be specific: Ask "What's the #1 frustration that brings them to you?" not "What problem do they solve?"
- •Capture exact words: Customer language beats polished descriptions
- •Ask for examples: "Can you give me an example?" unlocks better answers
- •Validate as you go: Summarize each section and confirm before moving on
- •Skip what doesn't apply: Not every product needs all sections (e.g., Personas for B2C)
Extended: Customer Avatar Deep-Dive
When the user wants to go deeper than the basic Target Audience section, build a full customer avatar. This is especially useful for Vibe Flow Phase 2 (positioning) and Phase 3 (asset creation).
Avatar Template
For each primary segment, capture:
Demographics & Firmographics
- •Role/title, seniority, department
- •Company size, industry, stage (startup/growth/enterprise)
- •Budget authority (yes/no/influence)
Psychographics
- •Professional identity ("I'm the kind of person who...")
- •Aspirations (where they want to be in 12 months)
- •Fears (what keeps them up at night, professionally)
- •Status markers (what success looks like to their peers)
Day-in-the-Life
- •Morning routine related to the problem
- •Specific moment the pain is worst
- •Current workaround and how it feels
- •What triggers them to search for a solution
Information Diet
- •Where they learn (podcasts, newsletters, communities, conferences)
- •Who they trust (influencers, peers, analysts)
- •How they evaluate tools (free trial, demo, peer recommendation, review sites)
- •Decision timeline (impulse, weeks, months, committee)
Verbatim Quotes (from reviews, interviews, support tickets)
- •How they describe the problem: "[exact words]"
- •How they describe the desired outcome: "[exact words]"
- •How they describe your product: "[exact words]"
- •Objection language: "[exact words]"
Value Proposition Mapping
For each avatar, map the value chain:
Feature → Benefit → Outcome → Emotional Payoff
Example:
Auto-scheduling → No manual calendar juggling → 3 hrs/week saved → "I finally leave work on time"
Build 3-5 value chains per avatar. The emotional payoff drives headlines; the feature drives product pages.
Objection Mapping
For each avatar, document the top 5 objections and structured responses:
| # | Objection | Root Cause | Evidence to Counter | Response Framework |
|---|---|---|---|---|
| 1 | "Too expensive" | Unclear ROI | ROI calculator, case study | "Compared to [cost of problem], [product] pays for itself in [timeframe]" |
| 2 | "We already use [competitor]" | Switching cost fear | Migration support, switcher testimonials | "Most [competitor] users switch in [X days]. Here's what [customer] said..." |
| 3 | "Not sure it'll work for us" | Uncertainty | Free trial, similar customer proof | "Companies like [similar company] saw [result] in [timeframe]" |
Storage
Save avatar, value prop, and objection data in the product-marketing-context document under new subsections. Other skills (copywriting, paid-ads, email-sequence) will reference this data automatically.