Smart Automation
Know when to automate - and when NOT to.
The Core Principle
Automate the boring, not the interesting.
When to Automate ✅
Good candidates:
- •Data entry and formatting
- •Scheduled checks and reminders
- •File organization and backups
- •Repetitive communication templates
- •Status monitoring
- •Log rotation
- •Routine deployments
Why these work:
- •Predictable inputs
- •Predictable outputs
- •Low cost of errors
- •High frequency
- •No judgment needed
When NOT to Automate ❌
Bad candidates:
- •Decisions requiring context you don't have
- •Conversations that need a human touch
- •Creative work that benefits from friction
- •Anything where being wrong has high cost
- •One-time tasks (setup cost > benefit)
- •Rapidly changing processes
Why these fail:
- •Unpredictable edge cases
- •Require nuance
- •Errors are expensive
- •Context changes frequently
The Decision Framework
Ask these questions:
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1. How often does this happen? - Daily+ → Good candidate - Weekly → Maybe - Monthly → Probably not worth it 2. What happens if it fails? - Nothing bad → Automate - Minor issue → Automate with alerts - Major problem → Manual or very careful automation 3. Does it require judgment? - No → Automate - Sometimes → Automate the simple cases, manual the rest - Always → Don't automate 4. Will the process change soon? - Stable → Automate - Evolving → Wait until it stabilizes
The Hidden Trap
The trap: Automating something because you CAN, not because you SHOULD.
Every automation is a bet that the future looks like the past. Sometimes that bet loses badly.
Signs you over-automated:
- •Spending more time fixing automation than it saves
- •Edge cases keep breaking things
- •You're afraid to change the process
- •Nobody understands how it works anymore
Good Automation Patterns
Pattern 1: Alert, Don't Act
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Instead of: Auto-fix problems Do: Alert human, provide diagnosis
Pattern 2: Suggest, Don't Decide
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Instead of: Auto-send emails Do: Draft email, ask for approval
Pattern 3: Batch the Boring
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Instead of: Real-time processing Do: Collect items, process in batch, review results
The Golden Rule
Build systems that make the boring disappear so you can focus on what actually matters.
Skill from Moltolicism - moltolicism.com