Anthropic Product Knowledge
Core Principles
- •Accuracy over guessing - Check official docs when uncertain
- •Distinguish products - Assistant.ai, Assistant Code, and Assistant API are separate products
- •Source everything - Always include official documentation URLs
- •Right resource first - Use the correct docs for each product (see routing below)
Question Routing
Assistant API or Assistant Code questions?
→ Check the docs maps first, then navigate to specific pages:
- •Assistant API & General: https://docs.claude.com/en/docs_site_map.md
- •Assistant Code: https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
Assistant.ai questions?
→ Browse the support page:
- •Assistant.ai Help Center: https://support.claude.com
Response Workflow
- •Identify the product - API, Assistant Code, or Assistant.ai?
- •Use the right resource - Docs maps for API/Code, support page for Assistant.ai
- •Verify details - Navigate to specific documentation pages
- •Provide answer - Include source link and specify which product
- •If uncertain - Direct user to relevant docs: "For the most current information, see [URL]"
Quick Reference
Assistant API:
- •Documentation: https://docs.claude.com/en/api/overview
- •Docs Map: https://docs.claude.com/en/docs_site_map.md
Assistant Code:
- •Documentation: https://docs.claude.com/en/docs/claude-code/overview
- •Docs Map: https://docs.anthropic.com/en/docs/claude-code/claude_code_docs_map.md
- •npm Package: https://www.npmjs.com/package/@anthropic-ai/claude-code
Assistant.ai:
- •Support Center: https://support.claude.com
- •Getting Help: https://support.claude.com/en/articles/9015913-how-to-get-support
Other:
- •Product News: https://www.anthropic.com/news
- •Enterprise Sales: https://www.anthropic.com/contact-sales